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Proudly serving the Dallas metroplex, including the
cities of
Addison
Allen
Altoga
Balch Springs
Branch, Buckingham
Carrollton
Cedar Hill
Cockrell Hill
Combine
Copeville
Coppell
Copper Canyon
Cornith
Cross Roads
Culleoka
Dallas
Desoto
Duncanville
Fairview
Farmers Branch
Farmersville
Frisco
Garland
Glenn Heights
Grand Prairie
Grays Prairie
Highland Park
Highland Park
Hutchins
Irving
Kaufman
Lancaster
Lavon
Lewisville
Little Elm
Lowry Crossing
McKinney
Mesquite
Murphy
New Hope
Parker
Plano
Princeton
Prosper
Richardson
Rockwall
Rowlett
Sachse
Saint Paul
Seagoville
Sunnyvale
The Colony
University Park
Wilmer
and Wylie.






Frequently Asked Questions

Whether we are servicing your existing heating and cooling system, customizing a new system, installing custom radiant barrier, insulation or an air duct system, we want you to be completely knowledgeable of your system and the service we are providing. This page has been designed to answer many of the questions you may have. If you have any further questions or would like to schedule a consultation with one of our specialists, please feel free to contact Air Efficiency at 972-487-5999, or for your convenience, you may also request services from this site.



Should I get a bigger system?

Bigger is not always better. The new, high-efficiency systems that are now available are extremely effective at keeping you comfortable. It requires a determination of what size system is needed for your particular home based on a load calculation, an evaluation of your existing duct system, and your budget. You should beware of other heating and cooling companies that recommend a larger system without first running a loan calculation on your home. You can have the peace of mind that Air Efficiency will custom design a heating and cooling system that is perfect for the needs of your home and your budget!


What does SEER rating mean?

The Seasonal Energy Efficiency Ratio (SEER) rating, as defined by the Air Conditioning and Refrigeration Institute, is the measurement of a system operational efficiency. Another way to think about it is like miles per gallon on your electric bill. A system with a higher SEER rating operates under the same conditions more efficiently than a lower rated system. Federal restrictions currently require all new systems produced to have a 13 SEER rating or higher.


What is a heat pump?

Heat pumps are comfort systems that use refrigerant to both cool and heat a house. When cooling and working as an air conditioner, the heat pump transfers heat from the inside of the house to the outside, making the interior of the house cooler. When the outside air is cold, the heat pump reverses itself and transfers heat from the outside (even when it is cold outside there is still warmth available to transfer) to the inside of the house. Heat pumps often utilize electric heat strips to supplement the transfer of heat and warm the interior of the house faster.

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Should I invest in upgrading to a programmable thermostat?

Absolutely! Today’s programmable thermostats are highly customizable and can be used to run on a schedule, or set manually like a traditional thermostat. When run on a schedule, your air conditioner can run less during times when you are not home to save you money.


How much money can I save by installing a new High Efficiency Air Conditioner?

Depending on what the SEER rating is on your existing air conditioner, if you upgrade from an 8 SEER unit to a new 14 SEER air conditioner you could expect to see about a 40% decrease in the amount of energy used to cool your home. This would save you roughly 20-25% on your total energy bill.


There are rooms in my home that seem too warm or too cool. Can this be fixed?

Yes. Most problems are caused by improperly sized or installed ducts. By redesigning the duct system to that area most problems can be solved. Another solution is to install a zone controller. This supplies different areas of the house at different times depending on what temperature you would like the room to be at. A separate thermostat can be installed in any room you would like, and still be served by a single air conditioner.

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How can I improve the indoor air quality in my home?

Be sure to regularly change the filters located in your home, schedule an Air Efficiency technician to clean the indoor coil of your air conditioner, and install a high performance electronic filter to capture and kill 99.9% of indoor contaminants.


My air conditioner seems to run all day long. Is this ok?

No. Your air conditioner may have lost efficiency, be too small to service your home, have a problem in the duct system, have a dirty indoor coil restricting air flow, or be low on refrigerant. Call Air Efficiency today at 972-487-5999 to schedule your service call. We will promptly diagnose your heating and cooling problem and determine a solution that is in your best interest.


How does an air conditioner cool the air in my home?

Your air conditioning system is actually made up of two parts, the outdoor unit and the indoor coil. Refrigerant ("freon", "gas") is contained in the outdoor unit and is pumped to the indoor coil. As air pass over the coil the refrigerant removes the heat by condensing it on the cold surface of the coil. Your air conditioner also acts as a dehumidifier by removing moisture from the air as it removes the heat. Any home that has a ductwork system can have air conditioning. If there is no ductwork, a ductless air conditioning system can be added to cool rooms or offices. Please contact one of our comfort consultants at Air Efficiency for more information on our air conditioner repair services. We can be reached at 972-487-5999.

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How often should I check my filter?

It is recommended that you check your filters on a monthly basis. A good tip for remembering is to check it each month when your electric bill arrives. Clean filters reduce energy usage, and save you money! They also help prolong the life of your system.


Should I set my thermostat fan to "ON" or "AUTO"?

For most people, "auto" is the preferred setting. When set on "auto", the fan only comes on to circulate the air when the system comes on (either heat or cool). However, for people with respiratory problems, it may be beneficial to set the thermostat on the "on" position so that the air is continuously being circulated and cleaned through the filter. The system is more energy efficient when set on "auto".


Exactly how does radiant barrier work?

The easy analogy is to think of a thermos, which keeps cool things cool and hot things hot. It does this by stopping the transfer of heat. And this is exactly the way radiant barrier works. If you use a reflective sunscreen in your automobile or baked a potato wrapped in foil then you are already familiar with this technology!

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What is the difference between radiant barrier and regular insulation?

Radiant Barrier is not like insulation, which slows down or resists heat transfer. Radiant Barrier keeps radiated heat rays out and never lets them into your attic. This is why you will not see "R" ratings for Radiant Barrier; "R" values are a moot point, as it is radiant barrier’s ability to reflect heat that make it such an energy saver.


How long does it take to install radiant barrier?

Most installations take either one or two days to complete, depending upon the size of your attic. During the cooler winter months, we are able to work longer hours. When you receive your estimate, you'll also receive a time frame for completion.


I live in the Dallas area. Do you service my area?

Absolutely! Air Efficiency provides heating and cooling repair services to the Dallas area including the cities of Addison, Allen, Altoga, Balch Springs, Branch, Buckingham, Carrollton, Cedar Hill, Cockrell Hill, Combine, Copeville, Coppell, Copper Canyon, Cornith, Cross Roads, Culleoka, Dallas, Desoto, Duncanville, Fairview, Farmers Branch, Farmersville, Frisco, Garland, Glenn Heights, Grand Prairie, Grays Prairie, Highland Park, Highland Park, Hutchins, Irving, Kaufman, Lancaster, Lavon, Lewisville, Little Elm, Lowry Crossing, McKinney, Mesquite, Murphy, New Hope, Parker, Plano, Princeton, Prosper, Richardson, Rockwall, Rowlett, Sachse, Saint Paul, Seagoville, Sunnyvale, The Colony, University Park, Wilmer, and Wylie.

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We hope this page has been informational and has provided us an opportunity to earn your trust. If you have any further questions, please feel to contact Air Efficiency at 972-487-5999. For your convenience, you may also request services from this site.


Thank you for your interest in Air Efficiency. We look forward to serving you in the near future!


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